Information
At Marche 'le Creative Art Studios, we understand that plans can change. Our cancellation policy is designed to be fair while also protecting the quality of our services. Please read below to understand how cancellations are handled.
Frequently asked questions
We've compiled the most common questions regarding our cancellation policy to ensure you have all the information you need. Our aim is to provide clarity and support as you navigate our services at Marche 'le Creative Art Studios.
What's the most important thing to know about canceling a class?
Cancellations must be made at least 24 hours prior to the event. The deposit is non-refundable, but it can be used toward a future class or other services at Marche 'le Creative Art Studios.
How far in advance do I need to cancel to get a refund or reschedule?
To receive a refund or reschedule your class, you must cancel at least 48 hours prior to the scheduled event.
Are there any exceptions to the cancellation policy?
Our policy is in place to ensure fairness for all participants and to maintain the quality of our services. Exceptions are handled on a case-by-case basis. Please contact us directly to discuss any extenuating circumstances.
What happens if Marche 'le Creative Art Studios cancels a class?
In the unlikely event that Marche 'le Creative Art Studios needs to cancel a class, you will be offered a full refund or the option to reschedule for a future date, whichever you prefer.
What is the easiest way to cancel a booking?
The easiest way to cancel a booking is to call us at [[phonenumber]] or email us at [[email]]. Please provide your name, the date and time of the class, and your booking confirmation number (if available).
Can I get a refund or reschedule if I cancel?
Yes, if you cancel 48 hours prior to the scheduled event, you can receive a refund or reschedule your class. Cancellations made less than 48 hours before the event will result in a non-refundable deposit.
Where can I find more information about the cancellation policy?
You can find the complete cancellation policy on our website at [[website]], or you can contact us directly with any questions you may have.
Is there a fee for rescheduling a class?
There is no fee for rescheduling a class, provided that you notify us at least 48 hours before the scheduled event. Rescheduling is subject to availability.
Understanding our policy
We hope this cancellation policy provides clarity and reassurance. At Marche 'le Creative Art Studios, we are committed to providing quality services and ensuring a pleasant experience for all our customers. Thank you for understanding.